BEHIND THE SCENES: The Life of a Towing & Recovery Professional (Author unknown)

******THE TOW TRUCK OPERATOR******

 Most people never take the time to consider what the life of a tow truck operator actually involves. They are too busy worrying about getting to work, or home, on time. Having no compassion for the reasons why the big trucks with flashing lights are blocking their path. Or why a driver isn't there the instant the phone is hung up after a call asking for help with a lockout or tire change.

 That mess of trucks and flashing lights that just happens to be in the way? Well that was a car verses semi-truck involving someone who is also trying to get to work. In their hurry they changed lanes, cutting in front of the semi, without regard for the extra distance that semi-truck needs to stop. Now those ‘tow drivers’ are fighting a delicate balance between life and death trying to lift the mangled wreck off of the drivers.

 And that lockout or tire change that was requested and “that tow truck driver”, was 45 min later than expected? Well it was because he was rerouted to unlock a car with an infant and a toddler in it. The toddler thought it would be fun, on a very hot day, to hit the buttons while mom was putting the stroller in the trunk. The infant is now starting to cry because of the rising heat in that locked car.

 You see, a tow truck operator isn't getting rich! Most of the bill goes to company costs like truck maintenance, fuel costs, insurances, property costs, payroll, etc. They never get a full night’s sleep, regular meals! Why, you ask? Because they are almost constantly running 24/7, in rain, sleet, snow or shine, leaving little or no time for their families. They miss their children’s activities, as well as bits and pieces of holidays, and birthdays, to help those in need.

 Granted there are some drivers (and companies) who still give the industry a bad name. So when you find a good company or driver, stick with them, request them if given (or ask for) the option, and promote them.

 It takes a special person to be a tow truck operator!

 So Please, the next time you need to get assistance from a tow truck operator, THANK him/her for their time and help. You just happen to be getting a brief bit of their time that their family doesn't.

 #SLOWDOWNMOVEOVER